A Roadmap to Success in LTSS

Source: National Committee for Quality Assurance (NCQA)

States and managed care organizations need assurance that their partners can coordinate care effectively across medical, behavioral and social services and help keep people in their preferred setting—often, their home and community. NCQA has released Roadmap to Success in LTSS, a compilation of resources to guide organizations through standards for Long Term Services and Supports (LTSS). NCQA’s LTSS programs provide a framework for organizations to deliver efficient, effective person-centered care that meets people’s needs, helps keep people in their preferred setting and aligns with state and MCO requirements.

Roadmap to Success in LTSS:

  • Helps you understand the accreditation process and standards
  • Guides you through the steps of preparing for the accreditation review process
  • Provides examples, tools and resources you can use to prepare your organization for the accreditation journey

This roadmap will help organizations understand the accreditation process and standards, and will guide them through the steps of preparing for the accreditation review process. It complements the LTSS standards and provides examples, tools and resources you can use to prepare your organization for the accreditation journey. The roadmap includes a variety of resources to help organizations consider different ways to meet the standards for LTSS. Many of the tools and examples are taken (in whole or in part) from real organizations. Some examples are composites of a variety of sources; a few are invented to illustrate key points. Nothing contained in this roadmap is intended to be prescriptive—there are many ways to meet a standard. Each resource is an example only, intended to illustrate one way to meet part of a standard. Organizations are free to use the materials contained in this roadmap and to adapt them to fit their circumstances.

Download A Roadmap to Success in LTSS

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